Meet our Team
Our team of Speech Pathologists, Occupational Therapists, and Play Therapists delivers culturally responsive care in English, Mandarin, and Cantonese, supporting bilingual families throughout Melbourne’s eastern suburbs through culturally informed assessment and intervention.
Speech Pathologists
Wayne Huang
Wayne Huang
Meet Wayne!
English: https://youtube.com/shorts/BdT4K2A3Z1o?feature=share
Cantonese: https://youtube.com/shorts/2A_cmfLBjdw?feature=share
Mandarin: https://youtube.com/shorts/utQReG9LSZc?feature=share
Wayne is our General Manager and senior Speech Pathologist. He is a Practising Member of Speech Pathology Australia (SPA) and a Certified Practising Speech Pathologist. He is a native Cantonese and Mandarin speaker.
Wayne is a compassionate and warm speech pathologist, who continuously strives to collaborate and provide tailored services to adults, children and their families. He has extensive experience working with NDIS participants who have complex communication needs, including Autism Spectrum Disorder, Down Syndrome, Intellectual Disability, and other disabilities. His clinical interests are in AACs (LAMP Words for Life, Snap Core First, Proloquo2Go, etc.), pragmatics and social communication, as well as articulation and phonology.
On top of the master of speech pathology degree, Wayne is currently studying Master of Information Technology, with a vision to develop a comprehensive AAC systems to support Culturally and linguistically diverse (CALD) community.
Wayne loves watching movies, playing games, and spending time with his cats Timmy and Breadie. He is a huge basketball fan and loves playing tennis too.
Celine Cheng
Celine Cheng
Meet Celine!
English: https://youtube.com/shorts/xsmBlyO3JQw?feature=share
Mandarin: https://youtube.com/shorts/1L1M_ORtdew?feature=share
Celine is a speech pathologist and a Certified Practising Member of Speech Pathology Australia (SPA). She completed her Master of Speech Pathology at the University of Melbourne. She has been working at the clinic for speech and language therapy and has experience supporting children and adults with complex communication and swallowing needs through her clinical placements at hospitals and NDIS organisations.
Celine speaks English, Cantonese, and Mandarin. Her clinical interests include literacy, early language intervention, bilingualism, and fluency. She values connecting and collaborating with children and their families to provide the best care and support.
Training & Experience:
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More Than Words® — The Hanen Program® for Parents of Children on the Autism Spectrum or with Social Communication Difficulties (2025)
Outside of work, Celine enjoys playing the piano, solving puzzles and word games, and going to pilates classes.
Celine is proficient in a variety of AAC, including LAMP Words for Life, Proloquo2Go, TD Snap, etc.
Cherry Ng
Cherry Ng
Cherry is a trilingual speech pathologist with a background in psychiatric nursing. She completed her Master of Speech Pathology at Flinders University and is a Certified Practising Member of Speech Pathology Australia. With experience in both hospital and clinic settings, Cherry supports children and adults with a range of communication needs.
Her clinical interests include bilingualism, early language development, literacy, and working with individuals on the autism spectrum. She values a collaborative, person-centred approach and enjoys building strong, supportive relationships with clients and their families.
Cherry speaks English, Cantonese, and Mandarin, and enjoys connecting with people from diverse backgrounds. Outside of work, she likes to unwind with yoga, pilates, cooking and cafe hopping.
Cherry is proficient in a variety of AAC, including LAMP Words for Life, Proloquo2Go, TD Snap, etc.
Chloe Wong
Chloe Wong
Meet Chloe!
English: https://youtube.com/shorts/5rDCyomz3aQ?feature=share
Cantonese: https://youtube.com/shorts/44Cc_8PPO-o?feature=share
Mandarin: https://youtube.com/shorts/E1t88dVjU7k?feature=share
Chloe Wong is the Founder and Director of Blackburn Speech Pathology. She is a Certified Practising Speech Pathologist (CPSP) and a registered member of Speech Pathology Australia.
Chloe completed her Master of Speech Pathology at The University of Melbourne and has worked across various settings, including the Department of Education (DET), primary schools, specialist schools, and private schools. She has extensive experience supporting children with Global Developmental Delay, Intellectual Disabilities, and Autism Spectrum Disorder (ASD).
Chloe has a special interest in Early Childhood Intervention and bilingual language therapy. In recent years, she has actively participated in research projects with leading educational institutions. Most recently, she contributed to the More Than Words Project from La Trobe University, which supports Cantonese- and Mandarin-speaking parents of autistic children from culturally and linguistically diverse backgrounds.
Passionate about training the next generation of speech pathologists, Chloe is employed by the University of Melbourne as a Practice Educator for Master of Speech Pathology students. She is also a mentor for the Faculty of Medicine, Dentistry, and Health Sciences (MDHS) at The University of Melbourne.
Chloe is fluent in English, Cantonese, and Mandarin and has native-level proficiency in reading and writing Chinese.
Chloe is proficient in a variety of AAC, including LAMP Words for Life, Proloquo2Go, TD Snap, etc.
Trainings and Professional Developments:
Talkability ™ – Certified Trainer of The Hanen Program® for Parents of Autistic Children Who Are Speaking in Sentences and Having Conversations (2026)
Trainer of Teacher Talk™ license - Certified Trainer of program for early educators to support children who are developing typically, have a language delay or are second-language learners. (2025)
Learning Language and Loving It™ – Certified Trainer of The Hanen Program® for Early Childhood Educators/Teachers - Training educators to build language, literacy and social skills in early childhood settings (birth-5). (2025)
Orofacial Myology 28 hr Foundation Course host by Australian Orofacial Myology Collaboration (2023)
Invited Guest speaker of 'Beyond Borders' Speech Pathology Australia Annual National Conference (2022)
Circle of Security Training – Parenting & Attachment (2022)
Learn to play workshop by Karen Stagnetti (2021)
Fed the ped - paediatric feeding therapy 0-3 years old (2021)
DIR® Floortime level 1 (2020)
Picture Exchange Communication System (PECS) (2019)
More Than Words ™ – Certified Trainer of The Hanen Program® for Parents of Autistic Children or Children Who May Benefit from Social Communication Support
Build language and literacy for your AAC user by Assistiveware (2017)
Taking Proloquo2Go to the next level by Assistiveware (2017)
Outside of work, she enjoys spending time with her two daughters, Madison & Aria. She loves watching them grow and learn new skills every day.
Chloe has been invited by SBS to talk about her passion in bilingual speech therapy. Click here to see the podcast.
Clara Wen
Clara Wen
Meet Clara!
English: https://youtube.com/shorts/ssguLzjUUZc?feature=share
Mandarin: https://youtube.com/shorts/7x3GmX54t44?feature=share
Clara completed her Master of Speech Pathology at Macquarie University. Through her clinical training, she gained broad experience across private practice, non-profit and teaching clinics, and public hospital settings, supporting both children and adults with communication and swallowing needs. She also holds an Honours Bachelor’s degree in Cognitive Science from the University of Michigan (USA), with a strong foundation in psycholinguistics and research methods.
Clara has a strong interest in bilingual speech and language therapy and culturally and linguistically responsive care. Throughout her training and advocacy work, she has engaged deeply with the challenges and rewards of implementing evidence-based practice in multilingual and multicultural contexts. She has participated in research projects across educational institutions focused on bilingual language processing and acquisition, and has contributed to advocacy efforts by organising clinician–researcher events to support collaboration between clinical and academic communities.
Clara speaks English and Mandarin fluently and has intermediate proficiency in Spanish.
Outside of work, Clara enjoys dancing, reading and teaching literature, creative writing, learning new languages, and travelling.
Clara is proficient in a variety of AAC, including LAMP Words for Life, Proloquo2Go, TD Snap, etc.
Danielle Ko
Danielle Ko
Meet Danielle!
English: https://youtube.com/shorts/JifO4hT38S4?feature=share
Cantonese: https://youtube.com/shorts/vv9H63-z0Ok?feature=share
Mandarin: https://youtube.com/shorts/745CYBMhlzE?feature=share
Danielle is a speech pathologist at Blackburn Speech & Paediatric Therapy. She is a Certified Practising Speech Pathologist (CPSP) and a registered member of Speech Pathology Australia. During her study at Australian Catholic University, Danielle has practised in primary schools, specialist schools and private NDIS organisations.
She is fluent in English, Cantonese and Mandarin. Danielle has special interests in bilingual language therapy and AAC. Danielle believes that speech pathology can overcome language barriers and strengthen relationships with clients and their families.
Training and Experience
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2025 Management on dysphagia for babies and children
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2025 Medication & Dysphagia and Swallowing in Dementia & Aged Care
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2024 Swallowing Ax refresher, Blackburn Speech Pathology
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2023 Lego-Based Therapy, Progressive Play
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2023 Key Word Sign Training, Key Word Sign VIC
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2022 CUBED© Dynamic Decoding Measures (DDM), Language Dynamics group
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2021 Play-Based Therapy, Blackburn Speech Pathology
Outside of work, Danielle loves travelling and she has been to multiple countries. She also enjoys gatherings with her friends and baking in her free time.
Danielle is proficient in a variety of AAC, including LAMP Words for Life, Proloquo2Go, TD Snap, etc.
Jelynne Huang
Jelynne Huang
Meet Jelynne!
English: https://youtube.com/shorts/weyPF0AxWcw?feature=share
Mandarin: https://youtube.com/shorts/eNosPydPi68?feature=share
Jelynne completed her Master of Speech Pathology at University of Melbourne. She also holds a Bachelor of Science, majoring in Psychology. Through her training, she has gained broad clinical experience in special schools, hospitals, and teaching clinics, supporting children and adults with communication and swallowing needs.
Jelynne is fluent in English and Mandarin. Her special interests are bilingual speech sound development, fluency, and augmentative and alternative communication (AAC). Her goal is to work closely with families to ensure therapy is practical, supportive, and meaningful in everyday life.
Outside of work, Jelynne enjoys playing board games, guitar, and crocheting.
Jelynne is proficient in a variety of AAC, including LAMP Words for Life, Proloquo2Go, TD Snap, etc.
Jing Tan
Jing Tan
Jing is a practising member of Speech Pathology Australia with over 14 years of experience working across government, private and non-profit sectors in Melbourne and Canberra. She has a special interest in supporting children in the areas of language, speech, literacy and social communication development.
Jing is passionate about empowering the child’s family and their support team so the child can thrive in their home, educational and community environments. She provides peer and student supervision as well as mentorship of speech pathologists.
Jing is proficient in a variety of AAC, including LAMP Words for Life, Proloquo2Go, TD Snap, etc.
Jing is committed to learn about the current best practice and research. She is a trained facilitator/therapist for the following programs:
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Learn to Play | play therapy to develop children's pretend play skills
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Hanen's More Than Words and TalkAbility | group and individual parent training to support children's social communication development
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Talking Mats | resources and strategies to support people with communication difficulties to identify issues and set goals
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Social Thinking | resources and strategies to support social communication development
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Zones of Regulation | resources and strategies to support emotional regulation
Lok-Yan Ho
Lok-Yan Ho
Lok-Yan is a Practising Member of Speech Pathology Australia (SPA) and a Certified Practising Speech Pathologist. She has worked in private practice, primary schools, kindergartens and childcare centres to support clients’ participation within their communities.
Lok Yan is driven to provide care of the best quality by integrating the client’s goals and evidence-based practice to optimise clinical outcomes. As a bilingual therapist, she has experience supporting English-, Mandarin-, and Cantonese-speaking families, and strives to bridge any communication barriers that may hinder their access to services. She has special interests in literacy intervention, Autism Spectrum Disorder, as well as early language intervention.
Training and Experience
• Bilingualism & Speech Pathology (2022)
• Declarative Language Approach (2022)
• Supporting Older Children and Adolescents with Reading Comprehension and Written Expression Difficulties (2021)
• Developmental Language Disorder course by Speech Pathology Australia (2021)
• Learn to Play for Professionals (2021)
• The Hanen Program® - More Than Words (2018)
Outside of work, Lok Yan loves to play badminton with her friends and always enjoys a few social games on the weekend.
May Luo
May Luo
Meet May!
English: https://youtube.com/shorts/sLz4ftTTmQk?feature=share
Cantonese: https://youtu.be/lJhdRxIJ2r4
Mandarin: https://youtube.com/shorts/3caeQ7XAa1k?feature=share
May completed Master of Speech Pathology at the University of Melbourne. Before starting her Masters, she completed a Bachelor of Science at Monash University, with a double major in physiology and developmental biology. She is fluent in English, Cantonese and Mandarin.
May has experience working with and supporting children of all ages, from her time working as a personal tutor and as a lab technician at Caulfield Grammar. She is passionate about helping children achieve their speech and language goals and create a supportive and engaging environment tailored to each child's unique needs and abilities
Outside of work, she enjoys getting cozy with a thick blanket and reading a good book or catching up on the newest k-drama.
May is proficient in a variety of AAC, including LAMP Words for Life, Proloquo2Go, TD Snap, etc.
Melody Ou
Melody Ou
Meet Melody!
English: https://youtube.com/shorts/0cm6lxsH264?feature=share
Cantonese: https://youtube.com/shorts/TAsx0F9qTfg?feature=share
Melody is a Certified Practising Speech Pathologist (CPSP) and a Member of Speech Pathology Australia (MSPA). She completed her Master of Speech Pathology at the University of Melbourne. She has been working at the clinic to support clients for their speech pathology and occupational therapy sessions since 2023.
Melody has experience in various settings such as Northern Hospital, St George's Hospital, Melbourne Teaching Health Clinics, The Speech & OT Co., Mooroopna Park Primary School and Austin Hospital, learning and practising with a paediatric, adult and geriatric population.
Melody is fluent in English and can speak Cantonese. Her special interest is in bilingualism and how that influences an individual's development in language and speech. She is eager and enthusiastic to learn about the many different areas of speech, language, swallowing and development.
Training & Experience:
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More Than Words® — The Hanen Program® for Parents of Children on the Autism Spectrum or with Social Communication Difficulties (2025)
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Certificate IV in Allied Health Assistance at Swinburne University of Technology (2022)
Originally a graphic designer, Melody loves incorporating creativity into everything she does. Besides work, you'll catch her dancing and performing to hip-hop and K-pop songs around the city.
Melody is proficient in a variety of AAC, including LAMP Words for Life, Proloquo2Go, TD Snap, etc.
Owen Lui
Owen Lui
Owen is qualifed teacher. He held a Bachelor's degree in Psychology and a Master's Degree in Teaching.
Being a teacher allows him to work with students with multiple needs. Owen is passionate about motivating children to enjoy learning. Owen has a structural approach to help children achieve their therapy goals. He is fluent in English, Cantonese and Mandarin.
Occupational Therapists
Paco Sun
Paco Sun
Meet Paco!
English: https://youtube.com/shorts/YtM6672rcuI?feature=share
Cantonese: https://youtube.com/shorts/67AAJQnglng?feature=share
Mandarin: https://youtube.com/shorts/9tIW5gEiaaQ?feature=share
Paco is the Occupational Therapist Team Leader with a bachelor’s degree from Monash University and is pursuing a Master of Child Play Therapy at Deakin University. He is deeply passionate about working with children and their families.
Paco has experience supporting children with developmental delays, autism, ADHD, and other forms of neurodivergence. He believes play is a fundamental part of childhood and integrates play-based approaches into his sessions and goal-setting to ensure engagement and enjoyment. Paco also adopts a family-centred approach and incorporates the Floortime model to holistically support children and their families. He is multilingual and fluent in both English and Cantonese.
Outside of work, Paco enjoys driving, riding his motorcycle, snowboarding, camping, and travelling.
Alex Lam
Alex Lam
Alex is an Occupational Therapist at the clinic and has been working in BSP since 2023. He is highly skilled in implementing tailored strategies to support children’s needs and is fluent in English, Cantonese, and Mandarin.
Training and Experience
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Paediatric NDIS setting (2024): Conducted various occupational therapy paediatric assessments and interventions under supervision.
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Paediatric school setting (2022–2023): Provided education and support to staff at a school-based level under supervision.
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Therapy sessions with children (2021): Delivered occupational therapy paediatric assessments and interventions via telehealth under supervision.
Outside of work, Alex enjoys playing badminton, exploring diverse cuisines, and travelling around the city.
Charmaine Hui
Charmaine Hui
Meet Charmaine!
English: https://youtu.be/8mr818hw17I
Cantonese: https://youtube.com/shorts/ZL6CO_n03-4?feature=share
Mandarin: https://youtu.be/oum-T-n0gME
Charmaine is an occupational therapist who graduated from Monash University. She grew up in Hong Kong and moved to Melbourne for university. She works with children and adolescents, supporting those with autism, ADHD, anxiety, and other developmental or mental health needs.
Charmaine enjoys making therapy fun and meaningful, helping kids build skills, confidence, and independence in ways that suit their unique needs. She is fluent in Cantonese, Mandarin, and English, and values working closely with families from all backgrounds.
Outside of work, Charmaine loves playing badminton, going on road trips, and taking photos of nature. She’s also a proud cat mum to Mitten and Toffee, who keep her busy and entertained.
Howard Hung
Howard Hung
Meet Howard!
English: https://youtube.com/shorts/f4UdvuF1Rsg?feature=share
Cantonese: https://youtube.com/shorts/1gjbqTwe2iU?feature=share
Mandarin: https://youtube.com/shorts/cb085m-nM2I?feature=share
Howard graduated from Monash University with a Bachelor of Occupational Therapy (Honours). Throughout his clinical training and professional journey, he has worked closely with children and their families. He has a wealth of experience supporting children with Autism Spectrum Disorder (ASD), developmental delays, and sensory challenges, helping them build the skills they need for a more independent and joyful life.
Howard is deeply passionate about early childhood intervention, focusing on how play-based therapy can improve a child’s motor skills and sensory processing. He is particularly interested in supporting families from diverse cultural backgrounds, ensuring that therapy feels natural and supportive within their own home environment.
Howard is fluent in English, Cantonese, Mandarin.
Outside of work, Howard enjoys playing badminton, and reading.
Isaac Poh
Issac Poh
Isaac is a certified Occupational Therapist with a bachelor’s degree in psychology and a master’s degree in occupational therapy from Monash University. He is passionate about working with children and their families to provide client and family centred practice to help children of all ages achieve their goals in all areas in their lives. Isaac speaks fluent English and Mandarin.
As an occupational therapist, Isaac is passionate about facilitating social growth and inclusion through social groups. His approach helps children of all ages develop essential communication, interaction, and relationship-building skills in a supportive, engaging environment. By tailoring activities to meet the unique needs of each participant, Isaac strives to enhance social confidence, emotional regulation, and collaborative problem-solving, with the goal of empowering individuals to build meaningful connections and thrive in their social environments.
Besides work, Isaac enjoys playing games and travelling to different countries.
Play Therapists
Christal Lau
Christal Lau
Meet Christal!
English: https://youtu.be/Kbg9G47btqk
Cantonese: https://youtube.com/shorts/wiWSmjsX-Ao?feature=share
Mandarin: https://youtube.com/shorts/WM8EcibUaVo?feature=share
Christal is a board member of the Australasia Pacific Play Therapy Association (APPTA). She earned her Bachelor's degree in Psychology whilst living in Vancouver, and a Master of Criminology in Hong Kong. She has earned a Master of Child Play Therapy at Deakin University.
Training and Experience
Master of Child Play Therapist, MSocSc (Crim), BA (Psyc)
Trained and qualified Child Centred Play Therapy (CCPT) Therapist
Trained and qualified Filial (Family) Therapist
Trained and qualified Learn 2 Play (L2P) Therapist
Trained and qualified AutPlay Therapy
APPTA - RPT™ Registered Clinical Play Therapist
APPTA Committee Member
Christal is currently preparing a PhD proposal aiming to validate play skills for the Asian community.
Being a mum of two beautiful souls, one of whom with a diagnosis of ASD, Christal is passionate about working with Autistic children, and sharing her own parenting experiences and supporting families with similar needs. Christal is fluent in English, Cantonese and Mandarin. She is a host for a Podcast program "Play Therapy in Cantonese" that shares information about play therapy with cantonese-speaking parents.
More information -
Spotify: https://open.spotify.com/show/1WsarTPCJ3MfDixfuZ09PO?si=9hz45UMrRri9WvkCEJxH2A&dl_branch=1
Facebook: https://www.facebook.com/PlayTherapyInCantonese
Instagram: https://instagram.com/playtherapyincantonese
Christal is very creative and has special interests in arts. In therapy, she incorporates different forms of art to build connections and express emotions. She skilfully uses play to help children with their development. Outside of work, you will find her always busy creating a new art project or at a new local cafe tasting coffee beans.
Joy Huang
Joy Huang
Joy is a registered play therapist with a deep passion for supporting children and their families. She is dedicated to fostering children’s development and enhancing their social and emotional wellbeing through evidence-based, developmentally appropriate therapeutic approaches.
Grounded in the belief that play is a child’s natural language, Joy creates safe, nurturing environments where children can explore difficult experiences, build resilience, and master essential skills. She delights in the transformative power of play therapy, helping children through emotional and social struggles and empowering them to thrive.
Joy holds a strong interest in attachment and trauma-informed practice, underpinned by a solid foundation in early childhood development. Fluent in Mandarin, she brings cultural sensitivity and inclusivity to her work. Her extensive experience in the early intervention sector includes supporting children with a wide range of developmental and psychological needs.
Training includes:
- Learn to Play Therapy
- Humanistic Play Therapy
- Filial Therapy
Joy’s Qualifications
- MA Child Play Therapy
- Graduate Certificate in Child and Adolescent Mental Health
- BA Early Childhood Studies
- Play Therapist registration with Australasia Pacific Play Therapy Association (APPTA)
Sonia Ho
Sonia Ho
Meet Sonia!
English: https://youtube.com/shorts/B-ElwJGSXts?feature=share
Cantonese: https://youtube.com/shorts/xeTEg6gD0U8?feature=share
Mandarin: https://youtube.com/shorts/MsAqDyF42IU?feature=share
After graduating from University of Melbourne with a major in psychology, Sonia returned to Hong Kong where she pursued a career in education. She initially served as a teaching assistant at a special school, working with students with emotional and behavioural disorders. Subsequently, she transitioned to a mainstream primary school, taking the role as a primary school teacher.
During her years working in the educational setting, Sonia discovered that her true passion lies in forging connections with children. She is now in the process of completing Master of child play therapy at Deakin University to deepen her understanding of children's wellbeing and holistic development.
Qualifications:
- Master of Child Play Therapy (ongoing)
- Graduate Diploma of Psychology
- Postgraduate Diploma in Education - Primary
Sonia is fluent in English, Cantonese and Mandarin.
Also, Sonia is the founder of a Melbourne based Cantonese storytelling group, called CantoBee. You will find her reading storybooks in Cantonese to children at various locations.
Sonia was interviewed by SBS about her Cantobee Project
Caleigh Cheang
Caleigh Cheang
Caleigh Cheang
Caleigh is a dedicated Play Therapist who believes wholeheartedly in the power of play to heal and help children grow. With a Master of Child Play Therapy from Deakin University, her passion lies in creating a space where kids feel truly seen and understood—because play, for a child, is their most authentic language.
Caleigh maintains a professional membership with the Australasian Play Therapy Association (APPTA), demonstrating her commitment to adhering to the highest ethical and professional standards in the field.
Her therapeutic expertise is grounded in several key approaches:
Learn to Play Therapy (LTP)
Humanistic Play Therapy
Filial Play Therapy
She is also the Clinical Director of Nature Play Learning, a role that perfectly blends her expertise with her belief in the restorative qualities of the outdoors. Caleigh gently guides children to use natural environments in their therapeutic journey, helping them build resilience, learn emotional regulation, and find creative ways to process big feelings.
In her practice, Caleigh is committed to making therapy accessible and comfortable for all families. She is tri-lingual, speaking English, Cantonese, and Mandarin fluently, which is invaluable for connecting with and supporting Melbourne's diverse community.
Dietitians
Carol Ho
Carol Ho
Carol is an accredited practicing dietitian and a member of Dietitians Australia. Carol obtained her dietetics qualification in Monash University, Melbourne and has more than 17 years of experience working as a dietitian in the community health setting. Carol has completed the Sequential Oral Sensory (SOS) feeding therapy training. Carol can work with children and their carers to assess their nutritional status, growth and nutritional requirement and give tailored advice on nutrition and feeding. Carol can speak Cantonese, English and some Mandarin.
Psychologists
Vera Liang
Vera Liang
Vera is a registered psychologist with over 13 years of experience working with young children and adolescents between the ages of 3 and 18 in schools and private settings. Vera believes in the importance of establishing a genuine and authentic therapeutic relationship with her clients and strives to create a warm, supportive and safe space for her clients to find their strengths and work through their challenges. Vera believes that all her clients possess unique strengths and deserve the right to feel safe and loved and live their lives to their fullest.
Vera has three young daughters and understands the joy and challenges of parenting. As a mother of three girls, Vera is especially passionate about supporting the mental and emotional wellbeing of girls experiencing different challenges in their lives.
When not at work, Vera enjoys going for long drives and spending quality time with her family. Vera also loves going for walks, catching up with friends and indulging in rare quiet moments on her own.
Admin Support
Ruby Mak
Ruby Mak
Ruby is our operations manager who helps us manage enquiries & maintain client relationships.
With a background of human resources and hotel management, Ruby is keen to bring her knowledge to improve client experiences.
Originally from Hong Kong, Ruby can speak Cantonese, Mandarin, and English.
Avita Kun
Avita Kun
Avita is our admin assistant. She is currently studying for a Bachelor of IT In RMIT. However, she is very talkative and loves to share. "Sharing is caring"
She can talk through challenges and get things done, much like Jen Barber from "The IT Crowd" though she is certainly more tech-savvy when it comes to coding! Avita is originally from Hong Kong and she can speak Cantonese, Chinese, and English.
In her own time, she is quite outgoing and enjoys staying active. She loves spending time in nature (although she is not the biggest fan of insects), and she is passionate about animals. She also regularly play golf and badminton, and when she is not outdoor, she enjoys cooking and baking in her free time.
Dorothy Yu
Dorothy Yu
Dorothy is our Admin Assistant and is currently studying a Bachelor of Speech Pathology (Honours) at La Trobe University. She is approachable and enjoys helping clients and supporting the team.
Dorothy speaks fluent English, Cantonese, Mandarin, and intermediate Japanese.
Outside of work, she enjoys learning languages, reading, and spending time with friends.
Tini Hui
Tini Hui
With a background in Early Childhood Education and years of administration experience in both Hong Kong and Australia, Tini is dedicated to supporting families and ensuring a welcoming experience at BSP. She speaks Cantonese, Mandarin, and English.
Will Hoang
Will Hoang
Will holds a Bachelor of Business with over 15 years experience in business management. Prior to joining Blackburn Speech & Paediatirc Therapy, he worked in property management and business development.
Will's duties include -
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Managing and overseeing the daily operations of the accounting department.
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Monitoring and analysing accounting data and produce financial reports or statements.
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Establishing and enforcing proper accounting methods, policies and principles.
Will is a big fan of Rafael Nadal. He loves all kinds of ball games and enjoys having a hit of tennis, badminton, and cricket with his mates.